Email Us 3377 Douglas St, Victoria, BC, V8Z 3L4, Canada
Mon - Thu 9:30am - 8:00pm
Fri - Sat 9:30am - 6:00pm
Sun 11:00am - 5:00pm
Mon - Fri 8:00am - 5:30pm
Sat 8:30am - 5:00pm
Sun closed
Mon - Fri 7:30am - 5:30pm
Sat 8:30am - 5:00pm
Sun closed

Customer Reviews

When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.

I recently bought a truck from Suburban Motors and dealt with Sean Sterling. Sean was nothing more than a professional from start to finish. He gave me a good trade value for my old vehicle, and made the purchase of my new truck seamless. If you're in the market for a new or used vehicle give him a call, you wont be disappointed. Thank you to everyone at Suburban for your help!

Raegan Hinks

3 weeks ago

Bought a beautiful truck from Reese at Suburban Motors 2 weeks ago and couldn't be more happy with the experience!! I first came there about 6 weeks ago and hadn't found exactly what I was looking for. Reese was amazing to deal with and went on an absolute mission to find the perfect truck at a great deal based off of all the information requirements I had. After nearly a month of staying in contact and sending me some different options, she found EXACTLY what I was looking for. Dealing with Reese was the best experience I have EVER had buying a vehicle and I would 10/10 recommend her to anyone looking to purchase a new vehicle as she is amazing. Thanks Reese, so happy with my new truck!!

Lost Artistry Lash

2 months ago

Kevin, Graham, Sam, Charity and everyone else we encountered at Suburban Motors are amazing! We are a young married couple in our 20s who were in need of a safe and reliable family vehicle for our first baby on the way and had an outstanding experience. When we arrived we were greeted by Kevin who was efficient yet also took his time helping us find and test drive the car we had in mind. He also helped in the process of getting us the best deal possible! We returned a few days later and Graham was also such a pleasure to chat with, he is very personable and provided great customer service :) Sam made the financing process smooth and painless and then when it was time to get the licensing and insurance sorted out Charity was kind and very helpful! We were so impressed with how quick, easy and positive our experience was. Thank you all for helping us with such a huge milestone in our lives! We love our 2019 Ford Escape :)

Jade Duncan

3 months ago

Went to several car lots looking at a few specific makes and models of used vehicle. Sean showed me several options within my price range and was extremely transparent and reasonable. He was friendly and easy to talk to, and was not pushy as I found the sales teams at other lots to be. I found a vehicle a little over my budget, and the sales team helped make the numbers work so that I could get the car that best fit my needs and lifestyle. I am extremely happy with my choice. The paperwork was quick, and everything was explained to me clearly with no surprises. The biggest draw was that each sales person was willing to share their personal opinion and preference for each vehicle, and could offer pros and cons of each which was independent of the price. Often I find sales teams will be overly complimentary of every car you are interested in and never offer a truly honest opinion on the car's performance and build quality. I did end up in a Ford, but this was because it was my first choice make and model, not because I felt pushed towards purchasing it over other makes I was looking at. I would happily recommend them to friends and family (that don't already go here). Any apprehension you have about buying from a dealership is put to rest at Suburban.

Hayden Matthew Connor

3 months ago

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